Job Role IT Service Desk Agent
Location Warsaw, Poland
Type of Hiring Permanent
Must be German (C1) and English speaking
Familiarity with organizational change management including end user training
Knowledge of ITIL concepts
Experience working in a highly matrixed organization.
Good communication skills, both written and verbal with the ability to be respectful and diplomatic at all times
Strong background (at least 3-5 years in experience) in consulting.
Enterprise project management experience with the capability in executing enterprise software deployments. Previously managed large-scale enterprise projects.
Strong written and verbal communication is necessary – ability to manage across diverse domains.