Job Role: SAP SD Consultant
Job type: Full Time
Start Date: Immediate
Work Location: Prague, Czech Republic
Language Proficiency: Should be able to communicate in Czech and English fluently.
Salary/Package: Completely Open to Negotiation.
· Graduate Engineer
· At least 5-10 years of functional experience in Sales domain with preferred Implementation and Rollout experience in ERP and S4 Hana.
· Hands-on SAP SD configuration experience with focus on SD – Sales Process, Enterprise structure, Sales processing, Delivery & Shipping processes, Pricing Process, Debit & Credit Memo and Returns Processing Credit Management, Integration of SD with other modules.
· Good understanding of Variant configuration with respect to SD.
· Working knowledge on ALE and IDOC for interfaces.
· Experience of one full lifecycle SAP R/3 implementation experience would be desirable.
· Experience and knowledge of key integration points between SAP modules.
· Facilitate the implementation and support of SAP modules to enhance the clients business functionality
· Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the clients needs
· Act as liaison with client for troubleshooting: investigate, analyse, and resolve software problems
· Help develop necessary modifications/enhancements to address clients’ needs
· Guide end-users on how to do basic transactions in SAP system and solve problems
· Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions
· Understand the different Severities and Priorities based on the Level of issue
· Understand the different SLA’s and coordinate with support team for expediting the resolution of tickets
· Ability to Coordinate with Business users and Support team
· Ability to escalate the issues to the next level and keep the users updated about the progress of the issue.
· Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution
· Understands interfaces/batch jobs working