Beechwood Centre, 40 Lower Gravel Road, Bromley, BR2 8GP

SCCM Customer Engineer

Role: SCCM Customer Engineer
Location: Krakow, Poland
Type of Hiring: Contract

Job Description:
SCCM Architecture knowledge with hands on experience regarding the inner workings of SCCM, including Workflows
5 years SCCM administration or comparable experience in systems development, network operations, software support or I.T. consulting
Supporting Current branch including most of the following: Content Delivery Optimization, Conditional Access, Desktop and Endpoint Analytics, CMPivot, Bitlocker management with CM, Office 365 deployment and update management
5 years working with Microsoft Server products
Working with Group Policy, Active Directory, SQL, PowerShell
Candidates must be able to work independently.
Meaningful experience with Microsoft enterprise software product offerings
A passion for providing World class customer service
Awareness of corporate environments and their business requirements
Works well in a team environment, also comfortable being an individual contributor

Desired / Preferred Characteristics:
Integrating, deploying, and configuring Intune either in a co-management or standalone manner desired
5 years in software support, secure infrastructure, IT consulting, or related
5 years working with Enterprise customers in any of the following: providing customer technical readiness, delivery support services, on premise and remote technical support, solution development, account management; technical requirements gathering; broad evangelism through events (presentation skills) or related.
Excellent written, oral / presentation and technical writing skills
Good understanding of ITIL/Service Management, PROSCI or Sigma Six
Risk analysis and remediation planning
The ability to read/interpret the needs/wants of customer executives and leaders
Ability to tactfully handle and articulate customer critical issues and work in a high stress environment
Growth mindset demonstrated by self-directed learning in a rapidly changing environment
Advanced Microsoft certifications