Bromley Business Centre, 27 Hastings Road, Bromley, Kent BR2 8NA, UK

Scrum Master

Role Scrum Master
Locations Munich / Dusseldorf
Type Permanent
Salary 120k€ p/a

Job Description
· To establish a framework for the Team so that it can work effectively and efficiently, i.e. protecting the team from outside interruptions and distractions.
· To improve the productivity of the Team developing the Project, facilitating creativity and access to the resources that are needed to enable the Team developing the Project to manage itself.
· Collaborative effort together with the Product owner for maintaining an effective Product Backlog.
· To maintain project progress information and responsible to share updates with product stakeholders.
· To facilitate close collaboration between all the Roles and functions, removing any potential obstructions to this.
· To deal with any impediments that arise in the different sprints involved in the projects.
· To ensure that agile practices are used which speed up the Project and are positive to the team, including facilitating Scrum events.
· To remove the barriers and obstructions between the Team and the Product Owner.
· To show the stakeholders the best way to maximize the ROI (Return of Investment), and to achieve the aims using Scrum.
· To improve the engineering practices and the tools that are used in the project, with a view to ensuring that every increase of functionality can be put into production.
· To remove the barriers and obstructions between the Team and the Product Owner.
· Strong skills and experience in agile techniques, methods, tools, best practices and frameworks like SCRUM, Kanban, Spotify, SAFe, LeSS (such as CSM Certified Scrum Master [Scrum Alliance], PSM Professional Scrum Master[]) and software engineering /
· Language: German fluent and English fluent (Services have to be provided in German and in English)

Cloud Architect

Job Title: Cloud Architect

Skills required:

1. Sufficient exposure to entire life cycle of Cloud Adoption and Cloud Migration in to AWS and/or GCP.
2. Manage multiple large-scale, complex and specialised competency based customer projects with strong focus on delivery responsibility and delivery excellence, including strategic planning and tactical project management for the projects.
3. Develop strategies aligned with the organizations vision AND drive their implementation.
4. Influence customer perception positively, contribute to relationship management and drive account farming.
5. Ensure development & delivery OF software services & solutions IN line WITH customer AND investors requirements through optimal utilization OF human resources.
6. Interface AND engage WITH customers at a strategic level, ensuring that NOT only the CURRENT project requirements are met but also forecast the needs OR issues that may arise AND devise ways TO address those proactively.
7. Ensure that ALL customer feedback processes are completed ON time. Ensure programs are completed ON-TIME, within budget, AND within customer expectations.
8. Excellent written and verbal communication skills. Ability to present/communicate the E2E Architecture benefits/issues to business and technical CxOs
9. 5+ years of Enterprise Architecture designing engagements for Telecom Service Providers on transformations programmes comprising large IT estates.
10. Good understanding of wireless & wireline, OSS functions and Operations
11. Enterprise Architecture certifications like TOGAF necessary
12. Ability to guide and manage E2e solutions team.
13. German Language Proficiency.

Job description:
Key Responsibilities
As a senior leader in the Architecture team, Leads the E2E Solutions team for the Digital OSS programme for a Telco operator
Creates the E2E architecture principles, architecture assurance framework and guides the E2E Solutions team on the project.
Liase with CxO level business & technical stakeholders representing the enterprise wide architecture
Ensuring maximum re-use of IT assets and services giving value for money, consistency of service, and reducing the costs of future changes.
Drive and lead the reduced complexity in the current IT estate – through identifying opportunities for decommissioning, consolidation of components, applications, integration technologies, data and hardware
Define the principles and design patterns that guide technology decisions for the enterprise, meeting our commitments around rationalisation and consolidation
Guide and support the E2E solutions team, including the business analysts/process teams, during the entire SDLC

Release and Deployment Manager

JOB DESCRIPTION – Release & Deployment Manager

Role & Responsibility:

Responsible for implementing and managing release processes for code through development, test, and production environments. The Release Manager Job function works collaboratively with all participants in software development projects.
This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
The Release Management responsibilities also include building the IT Release Calendar.
The Release Manager will assist in managing projects and interdependencies to ensure milestone adherence to ensure the integrity of the release can be measured.
Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
Manage relationships and coordinate work between different teams at different locations
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
Produce Deployment, Run Books and Implementation Plans
Weekly Release Reporting
Communicate release details and schedules to the Business as required
Negotiate, plan and manage all release activities
Work with release engineers to understand impacts of branches and code merges
Exposure to Project Management Methodologies & Agile a must
Sound knowledge of Telecom domain, niche skills in TV & Mobile. Exceptions can be made even if knowledge is any other related field.
Experience in working in a multi-vendor environment & working with Senior leadership from client organization
Stakeholder Management
Should have experience of working in collaboration with delivery teams

Experience with JIRA will be an added advantage Relevant years of experience: 14 to 17 yrs of overall experience with at least 5 years of relevant experience in a Release Manager role. Experience in Telecom domain will be an additional advantage.

Business Transformation Manager

Business Transformation – B2P Blueprinting and Business Readiness

· Reporting to the Business Engagement and Transformation head this role will be responsible for collaborating with various user groups and key stakeholders to understand business requirements and objectives that align to out of the box solution strategy
· Accountable for representing the business owner and leading the business demands from B2P required.
· Working cross functionally with internal technical subject matter experts and business owners of key platforms & processes to ensure end to end Customer Journeys and business requirements are met, in accordance with the newly formed target operating model
· Accountable for Business Readiness & Transformation of tooling ensuring that all requirements of the Business teams across channels, unit functions and Operational partners are met through technical and business transformation.
· Track the High-level Business demand and drive the detail Blueprinting for Products including Prepaid and Pospaid.
· Plan and coordinate business engagement for demand and adoption of new processes with Telco systems
· Evaluates market best practice operating models, technologies and the emerging needs of customers
· Actively contribute through previous experience, best practice and thought leadership towards the goal of creating a cultural shift to the new improved way of working including Blueprinting and Business Readiness.

Business Analyst

Business Analysts with experience of Telcom BSS (mobile services).
Key Responsibilities:

§ Define the customer journeys enabling channels like web, mobile app, IVR, social media etc. and also define To Be Business processes for mobile B2C customer
§ Interview client stakeholders to gather and write business requirements for large-scale digital projects involving channels like website redesigns, mobile apps, IVR, social media etc.
§ Facilitate workshops with business stakeholders to recommend and agree digital journeys
§ Capture requirements in a well-structured form and being able to present them clearly to non-technical stakeholders
§ Analysis of requirements and detailed prioritization against agreed business goals
§ Explain requirements to design and delivery teams to define and deliver the solution.
§ Large portion of the role will be interacting with clients as trusted advisor/business representative and in some cases the business proxy
§ Partner with Design and CX teams to confidently present and prototype new ideas and present to Business
§ Be the interface to customers on technical & commercial change requests
§ Support the testing cycles involved to ensure functional and performance aspects of application are delivered.


o 5 to 10 years Telecom Domain experience in E2E BSS Solutions is required
o Experience in Digital transformation and Customer Experience preferred
o Good understanding of TM Forum Business Process Frameworks, Requirements Management lifecycle and best practices
o Strong knowledge of E2E journeys and processes across customer sales and service
o Hand on experience of working with tools like MS Visio, Blueworks, JIRA, Octane etc.
o Keep an active finger on the pulse of the market and evolving market needs, communicate with external client and to internal stakeholders
o Identifying and managing stakeholders in complex business environment
o Business Analyst experience in BSS for CRM (Salesforce), Billing (SingleView), Online charging (Matrixx) and Channels (Web, App, Contact Centre, Retail) would be an added advantage