Shopfloor IT Support

Role: Shopfloort IT Support Location: Madrid/Getafe, Spain Type of Hiring: Permanent Salary: €40k to €50k Hybrid model English and Spanish is Mandatory Job Description: · Manage End-User Incident (support, assist, Apply resolution procedure, train end-users, apply solution procedure ) – Create incident on tools (ifnot created already) – First analysis in case of Blocking Incident open, – Search for solution (first analysis) and resolve if possible – Apply solution procedure / KM article (If K…