Senior Support Analyst

Role: Senior Support Analyst Location: Munich, Germany Salary: 55-70k EUROS Responsibilities and duties Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements. As required, provide timely communication to users on the status of their service requests and incidents. Monitor the availability, performance and throughput of supported IT applications. As necessary, liaise with IT suppliers to ensure IT application-re…