IT Infrastructure Engineer

Our client is looking for a Senior IT Infrastructure Engineer for an initial 12 Month Contract in Hong Kong.
You will have at least Ten years experience working in an Investment Management / Financial Services Industry Sector.
Experience of delivering projects in a pressurized environment and proven demonstrable experience in a similar role.

Your responsibities will include:
Provide support for network switches/routers within Asia region.
Support global VMware environment.
Oversee global backup and monitoring processes and address issues/alerts in a prioritized/timely manner.
Support and maintain Asia based voice infrastructure.
Provide third line support for the Windows desktop and server environments ensuring a professional, timely and high-quality support provision to user requests.
Provide support for all aspects of IT including some end user support.
Responsible for accurately documenting all processes and procedures accurately.
Accurately and consistently follow company and team policies, procedures and standards.
Ensure line manager is informed of all relevant issues, concerns or incidents (including near-misses) and any breaches of policy.
Actively participate in business continuity planning and testing.
Uphold the firms cybersecurity standards and best practices.
Be able to work autonomously with minimal supervision.
Be able to manage and keep track of a large number of tasks concurrently.
Take responsibility for complex projects such as large-scale hardware and software deployments.
Research solutions to problems and knowledge share with the rest of the team.
Assist the Technology Infrastructure Manager with any other duties as needed.
Remain contactable and available for work outside of office hours when required.

Technical Skills Required:
Administration of Cisco Unified Communications including experience with Cisco expressway/Jabber.
Skilled in Cisco switching and routing (CCNA level or higher).
Comfortable creating PowerShell Scripts.
Skilled in VMware and enterprise storage administration.
Nagios/Grafana/Prometheus experience.

Desirable:
Cisco AMP.
Veeam Backup/Deployment.
Nimble Experience.
Docker experience.

Soft skills:
Excellent written communication skills.
Strong troubleshooting and problem-solving abilities.
Experienced in prioritizing and multitasking.
Able to work well under pressure and adversity.
Willing, can-do attitude.
Exemplary customer service skills.
Team player.