Strong SAP configuration and business area knowledge in After Market Customer Service module, with minimum experience of 6 years in SAP CS
Strong experience design and setup after-market customer service processes with minimum 2 end to end implementation experience
Extensive knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer
Extensive knowledge of replacement processing including scrap and refurbishment processing
Equipment master setup, tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition
Extensive knowledge of Service work orders and integration throughout repairs process, along with Regulations & Compliance requirements configuration
Knowledge of end to end Rental solutions & designed processes for Long term rental management
We are also looking for people with integration capabilities and cross modular capability in SAP SD and MM/LE.
Worked in Order Management OTC process specifically on Master Data, Basic functions, Pricing, Free Goods, Item Proposal, Material Determination, Cross Selling, Out Put Control, Sales Documents, Item Categories, Schedule Line Categories, Delivery Documents, Billing Documents, Contracts, Account determination, Rebate Agreements and Partner Determination. Edi and Idoc Processing.
|Job Category||SAP CS Consultant|