SAP CX-CRM Marketing Consultant

Role: SAP CX-CRM Marketing Consultant
Location: Warsaw, Poland
Type of Hiring: Contract
Rate: up to 220 PLN an hour (negotiable)
Hybrid Model

Your responsibilities will include:
· Initiate and maintain continuous dialogue with business stakeholders
· Monitor system activities on a daily basis
· Handle and resolve incidents
· Create functional/technical design of error corrections, small assignments and projects.
· Secure that implemented changes fulfill business needs and are compliant with relevant regulatory requirements and internal policies / guidelines.
· Coordinate changes and collaborate with other departments

In order to be successful in this role you need to have knowledge and experience within the following areas:
· Service Notification/Order
· EDM
· Device Management
· Market communication (EDIEL) and Idoc processes
· Web Services

Other knowledge that is nice to have:
· Functional knowledge and experience related to SAP IS-U e.g. Billing and Invoice processes, Workflow
· Functional knowledge of relevant SAP modules e.g. SD, CRM, ILM
· Technical knowledge i.e. ABAP developer skills including debugging
· Knowledge of the Swedish Utility Market