Service Project Manager

Role: Service Project Manager
Pay Rate: 170-190 PLN/ per hour
Type: Permanent OR Contract
Location: Warsaw, Remote, Occasional travel to office required

Job Spec:
· Creates and maintains a catalogue of existing Services offered by the organization
· Formulates, agrees, and maintains an appropriate SLM structure for the organization, to include
SLA structure (e.g. Service based, Customer based or multi-level)
· OLAs within the IT Provider organization
· Third Party Supplier/Contract Management relationships to the SLM Process
· Accommodating any existing Service Improvement Plans/Programmes within the S
analyses and reviews service performance against the SLAs and OLAs
· Azure & Data skillsets